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Governed intelligence layer · BetaRelic Agent

The intelligence layer that validates, evaluates, learns, and improves.

Relic Agent sits above your warehouse, knowledge, tools, and permissions. It validates the business context behind an answer, evaluates response quality, learns from representative questions and reviewed misses, and improves through approved changes to the governed foundation.

More than a warehouse connector

A connector retrieves data. Relic Agent understands what the business means, tests whether an answer deserves trust, and turns reviewed misses into durable, governed improvements.

Intelligence · what we layer on top

One business moment becomes intelligence that compounds.

A question, exception, record, or operating event passes through the same governed business context. Relic Agent validates what it means, reasons across approved evidence, and returns a useful answer or next step—with the response captured for evaluation.

Every response becomes a measurable evaluation caseContinue to the evaluation flywheel ↓
The Relic evaluation layer

How the intelligence layer learns without giving up control.

Questions are not just requests to answer. They reveal what the organization needs to know, where its business language is incomplete, and which answers require closer review. Relic Agent converts representative questions and observed misses into a governed improvement loop.

Inside the product

Evaluation you can inspect—not a black box.

Representative questions become scored cases, diagnosed gaps, approved changes, and passing regressions. The loop above becomes an operational discipline your team can see and govern.

RELIC AGENT
EVALUATION LAYERJUNIPER RIDGE · GOVERNED
EVALUATION CASES128+14 this month
PASS RATE94.6%↑ 6.2 points
OPEN GAPS073 need review
REGRESSIONS00Current release
QUESTION SET12 OPEN
CASE 128 · EXECUTIVE REPORTING

Why did service margin fall last week?

Representative operating question · reviewed miss

CASE 127 · CUSTOMER HEALTH

Which accounts require follow-up?

Recurring leadership question

CASE 126 · INVENTORY

Where is stock below cover?

Approved regression case

RESPONSE EVALUATIONCASE 128
OBSERVED RESPONSE

Service margin declined primarily in the West region...

Semantic correctness92
Numeric grounding88
Evidence coverage64
Policy fit100
DIAGNOSIS + CHANGEREVIEW
ROOT CAUSE

Missing service-cost definition

The semantic layer excludes subcontractor travel from the regional cost view.

DEFINITIONSEMANTIC
PROPOSED IMPROVEMENT

direct labor + parts
direct labor + parts + subcontractor travel

01 CURATE02 EVALUATE03 DIAGNOSE04 APPROVE05 RE-TEST↻ QUALITY COMPOUNDS
THE COMPOUNDING ADVANTAGE

Approved questions and observed misses become durable regression cases. Each reviewed improvement strengthens future answers, recurring Pages, and every workflow that uses the same governed context—without silently rewriting business truth.

One governed workspace

From “what needs attention?” to finished work.

The workspace stays simple for the person using it. Governance, evaluation, approved context, and access controls remain active underneath every surface.

RELIC AGENT
ONE GOVERNED WORKSPACE ROLE AWARE · LIVE
WAYS TO WORK
MORNING RADAR

3 items deserve attention

GENERATED 7:30 AM
Confirm inventory exposure

Demand moved while two priority items fell below cover.

ACT
Conversion recovered

Digital performance returned above the four-week baseline.

WATCH
West region needs follow-up

Revenue improved, but margin remains below plan.

WATCH
Product and ownership boundary

Your business language is yours. The operating product is Relic’s.

Relic’s service team helps build the business-specific foundation. Relic Agent is the licensed SaaS product that governs, evaluates, and operationalizes it across the app and MCP-compatible connections.

CLIENT-OWNED FOUNDATION

Built with you. Owned by you.

  • Ontology and business concepts
  • Taxonomy and classification systems
  • Semantic layer, metrics, and definitions
  • Source mappings, business rules, and approved context
  • Organization-specific questions, labels, and acceptance criteria

Relic consulting can design, document, and improve these assets with your team. They remain portable client IP.

LICENSED RELIC PRODUCT

Relic Agent SaaS

  • Governed workspace and connected-agent experience
  • Question and response evaluation engine
  • Evaluation contracts, scoring, and regression workflows
  • Role-aware access, telemetry, versioning, and controls
  • Recurring intelligence, Pages, catalog access, and agent runtime

The product is licensed from Relic; licensing does not transfer ownership of the business knowledge it operates on.

Three ways to buy

Start with the foundation you have.

Relic Agent is the same governed SaaS product in every model. What changes is how much foundation work and ongoing operation you want Relic to provide.

01YOUR FOUNDATION IS READY

Connect and activate

Connect Relic Agent to the data, ontology, semantic layer, knowledge, and tools your team already trusts.

RELIC ADDS
  • Product configuration
  • Role-aware access and governance
  • Evaluation baseline
Existing foundation Relic Agent
02YOU NEED THE FOUNDATION

Build both together

Relic develops the client-owned knowledge foundation with your team while activating Relic Agent alongside it.

THE ENGAGEMENT INCLUDES
  • Client-owned semantic foundation
  • Relic Agent activation
  • Shared evaluation and launch plan
Relic build + Relic Agent
03YOU WANT AN OPERATING PARTNER

Run it fully managed

Relic manages the licensed product, governance, evaluation cadence, and recurring outputs while your business assets remain yours.

RELIC OPERATES
  • Managed product operations
  • Governance and evaluation cadence
  • Recurring intelligence outputs
Relic-managed operating layer

The ownership boundary stays constant: your data, ontology, taxonomy, semantic layer, and definitions remain yours. Relic Agent remains licensed Relic SaaS.

Talk through your starting point →
Governance by design

Useful because it knows the business. Trusted because it respects the boundary.

Every request passes through four governed checks before it becomes an answer or action.

01BOUNDARY

Tenant isolated

Each organization’s context and operating data remain separated.

ORGANIZATION BOUNDARY
02IDENTITY

Role aware

Access follows the user, organization, and approved surface.

IDENTITY + ENTITLEMENT
03EVIDENCE

Traceable

Outputs retain source, freshness, evidence, and version context.

EVIDENCE + RELEASE
04CONTROL

Human controlled

Publishing, activation, and sensitive workflows keep deliberate review points.

APPROVAL GATE
GOVERNED REQUESTAPPROVED CONTEXTTRACEABLE ANSWERCONTROLLED ACTION
See the flywheel in your context

Bring ten questions your business needs to answer. We’ll show you how quality compounds.

Book a demo